Money taken out of the bank account then ticket cancelled

<p>We did a booking online today for a flight going to JHB to CPT. The money was debvited immidiately from the card. We received the confirmation email and SMS from SAA confirming ou booking then few minutes after we received an email from SAA saying that the payment was not processed and our booking was cancelled. I called SAA and they told me it will take time for the money to be returned back to our bank account but the ticket is cancelled so I think its only fair that we get our money back immediately but SAA customer services said there is nithing they can do.</p> <p>Wewant our money back into the card so we can look for another flight which is not SAA because clearly SAA doeasnty care about their client they just care about money.</p> <p> </p> <p>WE require our money back immediately so we can book British Airways.</p> <p> </p> <p> </p>