Luggage South African Airways

CPTSA66003/25SEPT21/1501GMT. Yesterday, you delivered luggage, which is not mine to the guesthouse I was staying. I have someone else's luggage and chronic medication is in my luggage. Your Cape Town offices ***/3 is never available or does not get answered.

I have no idea what to do next, but SAL is beyond useless. I have no other alternate communication method but via email.

Please attempt to contact me as the other person would surely like their luggage too.