Lack of Compassion and Pathetic service - blaming

On Monday 10th August myself, wife , son and sister in law as supposed to fly SAA from OR Tambo to PE at 12.25pm. <br> We arrived about an hour before the time to the check in counter. waiting almost 30minutes in the queue, with no more than 2 persons on duty, we eventually made it to the front of the queue.<br> <br> As my son is still a toddler and my wife suffers from Motor Neuron Disease, we had a pram , a wheelchair,car seat to check in for when we arrive in PE. We also had extra luggage, which I had to go pay for...Also waiting a further 10 minutes in the queue. <br> <br> We eventually received our boarding passes, only to be told that we could not board as we were 'late\. <br> <br> The lack of compassion showed and the arrogance of the staff (Orateng