*********** Call Centre Staff

I have just spend over an HOUR and two back-to-back phone calls with your Voyager call centre and two different agents.<br> <br> The severe lack of basic skills such as spelling and grammar, both of which I should imagine would be key skills required, when recruiting call centre agents, boggles my mind!<br> <br> It does not appear that your call centre staff have received the necessary training in dealing with customers and thus we, as 'your valued customers' are left to endure painstaking arduous phone calls with your call centre in order to book our tickets!<br> <br> I firmly believe that given the cut throat nature of the industry and should SAA, including all your subs like SAX and Airlink, continue along this path of hiring people who are completely incapable of performing the most basic of functions including assisting customers in booking their tickets then its days as our national carrier are numbered!<br> <br> Get rid of the *********** staff and sort out your Voyager customer service!<br> <br> Will someone please get back to me - someone competent - tired of dealing with people who just don't know!!!!