*********** call centre aganet

To whom it may concern<br> <br> I was trying to book a flight today, and use my voyager mile to pay for the flight. The agent, whom never give his name, had me on the line for 30min, trying to help me, which in my view is a very easy request. Book a flight, pay with my voyager miles and the difference with my credit card!!! Done!!! <br> Nope, he was probably in some sort of training, or someone has decadently put him on your costumer care line, for he did not even know there is only 1 flight to Walvisbay, from Cape Town and only one flight back, to Cape Town. He kept on asking me for the time of the flight. If this was not enough, he puts me on hold for 15 min. at a time, just to check flight availability, then comes back to ask where I want to fly too?? To this time, I am still not helped, and the flight are getting full and more expensive!!!! Even trying to mail your costumer care centre brings no person back to speak to me. Phoning is above result!!! Your web page is also down.<br> SAA, how do you expect to have full flights, if you cant even book a flight????? I truly hope a competent person can call me back after having to humiliate SAA first on Hello Peter??? NO Man!!!! Get a grip SAA