I will never fly SAA again. Worst 14hours of my life

Dissapointed... Never again!! Flight with American airlines was cancelled and I opted for the next available flight SAA 204 on the 10th November. Never ever again. First we were delayed by an hour as we were waiting for parts for the plane as per the captain. The seats were so uncomfortable, TV was tiny and no USB charger - flight was 14hours. We were served a meal and beverage an hour into our flight and then nothing until 2 hours before landing. I went to ask for coffee at the back- it's as if I was asking for a kidney. I felt like I was such an inconvenience. The staff was so unfriendly and so unhelpful. Never will I ever fly with them again