HORRIBLE CUSTOMER SERVICE - SAA

<p>Good Day</p> <p> </p> <p>I am probably writing this mail in vain but it is essential that I let you know how I as a SAA passenger feel.</p> <p> </p> <p>After my flight SAA1409 planned departure (17:30) was cancelled on 21 August 2016, we were then transferred to SA1411, which was supposed to depart at 18:30 and only departed at 19:50. As if this was not sufficient discomfort I was then reassigned from my pre-booked aisle seat 6C to 19F, when I requested an aisle seat I was abruptly told the flight is full.</p> <p> </p> <p>I am a frequent flyer and it is for this very reason I seldom fly SAA. Unfortunately to East London, British Airways do not fly. I missed out on a crucial business meeting and thought the least I could do is tell you about my frustration and waste of money incurred flying SAA.</p> <p> </p> <p>Disappointed customer</p> <p>Fabiano</p> <p> </p>