flysaa.com cancels booking after confirmation
<p>I've made the same booking 4 times on the flysaa.com website - it provides me with a booking confirmation, deducts the money from my credit card (I get an sms notification from the bank & my cc balance reduces), then SAA sends an email confirming the booking, then SAA sends an email cancelling the booking because the credit card didn't go through?!?</p> <p> </p> <p>I've spoken to 3 call centre agents - obviously a different one each time - each time it takes 20 to 40 mins to get through to them, then they have "to speak to the IT dept", then I'm assured that the next time the payment will go through & my booking won't be cancelled. Just repeated the same process again. </p> <p> </p> <p>Shut them down & save tax payers money. Not worth the waste of time & energy!!!!</p>
