Fly SAA Voyager Joke

<p>I can now understand why SAA is in such a financial mess when not even SA citizen want to use the airline.</p> <p>I am(was) a Voyager member, but every six months or so I have to ask for a PIN reset. Not sure why the previous pins stop working. When I called their help line to vent my frustrations, after spending 5 minutes confirming that I am(was) a voyager member, I was able to start vent my frustrations - they simply cut the call. Interstestingly enough they have all my contact details, but do you think SAA will call their (ex)customers back, not a chance, why would they stoop so low and make an effort to keep their customers. It is either a lack of training, or bad management or employing the wrong staff but if SAA wants to survive, changes are need and soon.</p>