Flight cancelled days before departure

<p>On the 6th of October I booked my ticket, only to be advised yesterday that SAA has cancelled the flight to Hong Kong for the date of my departure (15th of Nov). Numerous costly arrangements/other bookings had to be changed and this all less than a week before my initial departure date! My travel agent is yet to receive a response from SAA for the change of my departure date.</p> <p>This is the response I received, by the time they are going to respond I am already going to be abroad: (10 working days to respond, but yet they feel nothing for cancelling my fligt 6 days before departure!)</p> <p>Response: "South African Airways appreciates you taking the time to share your experience with us.</p> <p>Your inquiry will be assigned to a Customer Service Agent, a substantive response will be shared with you within 10 working days."</p> <p> </p>