False information

I made a reservation for my daughter(5yrs) and myself on Saturday morning. Was advised to pay at pick n pay if i don't have credit card details or a credit card, called the customer service line while at pick n pay and gave my reference number and was advised of a different amount, i advised the agent i was given an amount earlier but he didn't care to listen and told me the reservation is for 2 adults. i advised him i am holding up the line and he said i should hold. my airtime ran out and i had to pay the amount reflecting on pick n pay's side as it was urgent that i travel on the day due to a family crises. I am yet to get a call to advise why i was charged extra for a minor, i am taking further steps regarding this matter and willing to go as far as it takes me as i am sick of poor customer service and false information in this country. It is not fair