Faith

My niece was left stranded in Cape Town because SAA could not locate her surname on their system this evening. The assumption was immediately that she made the mistake. No solution could be offered, just rudeness from the sales consultant Karrin Miller. All that was said is she can apply for a refund which she will only receive in 3 months. I’m truly disgusted that a young lady was left stranded in the middle of the night in Cape Town after booking a flight well in advance. SAA will never receive a cent from me again