1 reviews | Active since Jan 2017

07 Mar 2017, 21:19

Failure to compensate for airline's fault

<p>Booked my husband flight from Polokwane to Johannesburg , return and also booked him from OR Tambo to Botswana. Reason was online, i couldn't get the right tims to make it on 1 booking and morever he was sleeping over in Johannesburg and traveling the following day to Botswana.</p> <p>His return flight was late with almost 2 hours from to Botswana to OR Tambo, which then affected his flight to Polokwane. I was charged an extra R1 527.60 to pay for the change of flight and on top of that, i had to book him accommodation at the airport which cost R1 124.13. </p> <p>When he asked for assistance, since this was not his fault, he was told "Sorry Sir, there's nothing we can do to help"!</p> <p> </p> <p>I feel it's not fair and what if we didn't have the money to cater for those extra expenses?????? Am so ****ed off, it's not funny!</p>

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