BH
Bob H

1 reviews | Active since Mar 2015

30 Mar 2015, 19:26

Extremely bad service for professionals and others

I am a professional triathlete on my way to qualify for the Olympic Games in Rio.<br> Last saturday I shall start in Troutbeck/Zimbabwe for an African Cup.<br> I booked an expensive flight ticket with South African Airways.<br> SA boarded due to technical Problem 2 hours delayed in Munich for Johannisbourg on 25.3. I missed my connecting flight to Harare on 26.3. and the Bus Transfer to Troutbeck. As a Professional triathlete I did not only arrive less than 24 hours after 2 terrible travel days(27.3.) to the race (28.3.), but I had NO BIKE and LUGGAGE! They could not trace and deliver it in time. The bike was found on 28.3., but not the luggage until today 30.3.<br> I returned on 29.3. from Harare to Johannisbourg and SA was delayed again for 3 hours! Connecting flight was gone this morning and I was booked on the next flight. No luggage upon Arrival at the Airport in final Destination. More than 50 mails and calls have been done, but South African Airways does not answer, and no respect towards my Profession. I lost time, Money and much more. <br> How can I get my luggage back, and how can I Claim any ****ages for what I had lived.<br> best regards

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