1 reviews | Active since Feb 2020
Double debited by SAA on my flight ticket, another debit without my authorization
SAA double charged me. I'm so disappointed at SAA they have debited my credit card account without my authorization. I had booked a flight and paid with my credit card on the 21 December 2024. They later charged me without my authorization on the 24 December 2024 for the same flights I have initially paid for when I booked.
I called them, some of the customer services consulted would keep me hiding for more than 20 minutes and claim they can not find my emails or locate the case number I received from SAA when I lodged the complaint. Their customer services is so bad, I had to run to the bank and spend my own money calling them only to be ignored and kept on hold for long.
To rectify their mistakes I must spend money calling them and driving to the bank. Who gave them authority to debit my credit card without my authorization? Now I have paid double for the tickets I had procured from them.
This is unacceptable and probably the same reason they went bankrupt before. SAA must refund me my money back and stop playing games with me. They had no right to debit my credit without my authorization, that is not legal.
I hope that SAA would sort out all this mess if they want to run a prosperous business. I have seen am not the only one with the same problem, others have complained also. SAA stop debuting our credit cards without our authorization and please return back our money.
SAA double charged me. I'm so disappointed at SAA they have debited my credit card account without my authorization. I had booked a flight and paid with my credit card on the 21 December 2024. They later charged me without my authorization on the 24 December 2024 for the same flights I have initially paid for when I booked.
I called them, some of the customer services consulted would keep me holdin for more than 20 minutes and claim they can not find my emails or locate the case number I received from SAA when I lodged the complaint. Their customer services is so bad, I had to run to the bank and spend my own money calling them only to be ignored and kept on hold for long.
To rectify their mistakes I must spend money calling them and driving to the bank. Who gave them authority to debit my credit card without my authorization? Now I have paid double for the tickets I had procured from them.
This is unacceptable and probably the same reason they went bankrupt before. SAA must refund me my money back and stop playing games with me. They had no right to debit my credit without my authorization, that is not legal.
I hope that SAA would sort out all this mess if they want to run a prosperous business. I have seen that I am not the only one with the same problem, others have complained also. SAA stop debitin our credit cards without our authorization and please return back our money.
SAA double charged me. I'm so disappointed at SAA they have debited my credit card account without my authorization. I had booked a flight and paid with my credit card on the 21 December 2024. They later charged me without my authorization on the 24 December 2024 for the same flights I have initially paid for when I booked.
I called them, some of the customer services consulted would keep me holdin for more than 20 minutes and claim they can not find my emails or locate the case number I received from SAA when I lodged the complaint. Their customer services is so bad, I had to run to the bank and spend my own money calling them only to be ignored and kept on hold for long.
To rectify their mistakes I must spend money calling them and driving to the bank. Who gave them authority to debit my credit card without my authorization? Now I have paid double for the tickets I had procured from them.
This is unacceptable and probably the same reason they went bankrupt before. SAA must refund me my money back and stop playing games with me. They had no right to debit my credit without my authorization, that is not legal.
I hope that SAA would sort out all this mess if they want to run a prosperous business. I have seen that I am not the only one with the same problem, others have complained also. SAA stop debitin our credit cards without our authorization and please return back our money.