Disgusting SAA!

<p>I recently flew from Ndola to OR Tambo with SAA, with a second connecting flight from Jhb to Cpt on a different carrier. After waiting for 1 full hour to board the plane at Ndola airport, we eventually boarded and consequently landed way more past an hour later in Jhb. We were given some very vague excuse as to why we could not take off and an instruction to report to the Interline counter if we were going to miss any connecting flights. After running from one SAA counter to another, with no help or direction from SAA employees, we eventually spoke to a Customer Service Consultant (yeah right), who told us that missing our connecting flight was our own problem and that SAA's contract had ended with us once they got us to Jhb. She was completely nonchalant about the fact that we had missed the flight because of SAA and told us that if we wanted to get home, we would need to buy new tickets!!! With shockingly disgusting service like this, it is no wonder they are on the brink of bankruptcy. What if we were a family of 4 who could not afford the cost of new tickets?? They also had the nerve to say that it was because we had booked the connecting flight on a different carrier and we were no longer their responsibility. I will be absolutely sure to tell everyone in my company and anyone I know to stop using their **** service.</p>