Discusting SAA

We are in China at the moment. Booked our date with tickets we bought when we came in March this year. This was just before the strike of SAA staff. Few days after our tickets were just cancelled, no notice nothing.

We were going he on 20 January 2020. Now we have to look for new tickets. So now this means, extra money, extra time ect. Also no idea when or even if we going to get a refund. Let's face it, with the **** that's going on at SAA they will not refund. You will be held busy with all kinds of excuses until you just give up.

So for not seeing our families for a year, we now have to deal with this ****. Thanks SAA and you brilliant staff for *****ing us over. We will never use you again. We will be using your competition from now on.

I'm sure we are not the only ones in this boat. We expected better from you.

One would think that you will get good service from SAA but it is to be expected from a South African Airline just like some ordinary service back in SA.