1 reviews | Active since Jan 2014
Disappointment of ********** service from SAA 188
I am a South African by birth. Currently I stay in Tanzania due to my wife's employment with the DIRCO. On the 12 September 2015 I was returning back to Tanzania from South Africa. I usually travel with two Diplomatic passports reason being one expired and that's the one with the residency permit as well as my yellow fever certificate. We boarded the flight late due to SAA delays. Before take off I realised that my yellow fever certificate was no longer there. I called a lady flight attendant. She called another attendant that said the captain was going to decide my fate. The I asked what does he mean, he ignored me. I was suddenly I was called to the front. Strange part was that the captain never bothered to come out to speak to me. He made the call that I must be offloaded for the yellow fever certificate. Yellow fever is not a requirement in Tanzania and I stay there now. Tanzania was my last destination not SA. For his ignorance I incurred un necessary costs for accommodation, yellow fever certificate and my fragile items were damaged. Reported the matter 14 September 2015, I am getting stories. All I want is my refund. This could have been avoided, ignorance. [URL Removed]
