JA
Jane A
1 reviews | Active since Aug 2014
14 Mar 2022, 11:31
Day light *******
I am booked on a flight for me and my daughter Jobrg to Hre on the 17th March, I initially booked to travel in December and postponed.
Last week l called the Airline and l was told my ticket can be rerouted and l got costs from one gentleman to Capetown and another woman also gave me rates for Durban. I called today to finalise the Durban one lady that said it will be R635 both tickets and we got cut off as she was finalizing the calculations and now I am being told it will not be routed to local flights.
SAA is robbing me of my hard earned money, because l cannot travel at all presently because of work commitments.
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Jane A's updateReviewer Update
14 Mar 2022, 15:31 After being on the phone for three hours they said they can reroute my tickets but have to pay over R3500 for a one-way flight to Durban. My two tickets we R3000 that l was booked to fly to Harare so now l have to pay over R6500 on an economy class to Durban. Pathetic service, l have commitments that will not allow me to travel to Zimbabwe for an indefinite period of time. I have lost all my hard earned money am heart sore disgusting airline!!
JA
Jane A's update14 Mar 2022, 15:31
Reviewer Update
After being on the phone for three hours they said they can reroute my tickets but have to pay over R3500 for a one-way flight to Durban. My two tickets we R3000 that l was booked to fly to Harare so now l have to pay over R6500 on an economy class to Durban. Pathetic service, l have commitments that will not allow me to travel to Zimbabwe for an indefinite period of time. I have lost all my hard earned money am heart sore disgusting airline!!