1 reviews | Active since Apr 2018
I booked a ticket for flight, SAA ( operated by Mango), for an amount of R1500. 00 via Computicket
There was no option to select the number of bags one is taking to the flight
When checking in, i had two bags, one weighing 12 kg's and the other one weighing 13 kg's
I was told that SAA only takes one(1) bag, i was then forced to pay for the other bag, that was 12 Kg's for R600. 00
Points to note
(1) I was in the same flight the Mango clients paid R1100, CARRYING, 25 Kg's of their luggage (2) I paid double the amount that the same Mango clients paid for the same flight, i was in , just for booking via SAA ( operated by Mango)
I still feel this was a day light *******, because i was never asked how many bags am taking to the flight and was never adviced to carry only one bag if I have booked via SAA
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