JO
Johan O

1 reviews | Active since Nov 2014

10 Feb 2015, 21:21

Consumer Act ***** by SAA

I wrong fully yesterday booked a ticket for my wife from 26 Feb to 6 March, instead of 26 March until 6 April. When I realised it this morning, I drove to the airport to fix this legitimate mistake. They refused to change the ticket, except if I paid R 1800 of the R2500 ticket to change it. <br> <br> If I bought a fridge and measured it wrongly and took it back, without using or unpacking it, I can get it exchanged. I have not used the ticket and acted immediately to fix the problem. I hate to be treated like this and think I should take class action against SAA, since I am not the only person they treat like this. Just think how much the will need to refund due to this practice!

0
Replies (0)