1 reviews | Active since Jan 2016
Complaint
I travelled from Kenya using SAA185 on 3rd Jan unfortunately was sent back then I realised I did not have my luggage and I opened a case at swissport Nairobi and they also did a follow up to South Africa and they were told there was never a movement of my bags since the 3rd.I tried getting hold of Sydney he told us he is at baggage SA and never assisted in tracking my bags though he was the one handling my case till now cannot get hold of him.<br> From the 3rd I encountered lot of expenses buying things I did not need because they were held in the bags which I need compensation for.<br> Yesterday I got into South African Airways baggage and checked my bags and got them .immediately I got home I checked my electronics and where not there(Samsung tablet phone ,mobile speaker, jewellery and perfumes because at on time I was asked to say what was in my bag so I was eager to check.<br> I cannot suffer both ends I need my Things back<br>
