Complain regarding Meal Request - On SAA Flights

<p>To whom it my concern</p> <p> </p> <p>Please understand my frustration when I get messages from my Director early in the morning informing me that he has not been served a meal on Board SAA. Majority of his business flights are booked early in the morning, and no matter what his meal preference is, he should be served a meal on his flight (I always request his meals to be Gluten Intolerant). This is an option you have on your Web portal, choose your meal preference, which we do. This meal choice never gets followed through with SAA.</p> <p> </p> <p>I have listed below a list of flights that I have booked for Mr Meyer and on none of these flights he was served any meals, as requested by myself to be Gluten Intolerant. </p> <p> </p> <p>His meal preference is always clicked on Gluten Intolerant. These are the options you have when we make a booking on SAA.</p> <p> </p> <p>6 February 2017 – 3CS5IU</p> <p>27 February 2017 – 4EU7RE</p> <p>2 March 2017 = 4JW6W9</p> <p>3 MARCH 2017 – 42YYFF</p> <p>25 April 2017 – 6RAGFR</p> <p> </p> <p>I would really appreciate a speedy response to this as, to why my director never gets served a meal on board SAA</p> <p> </p> <p>Totally disgruntled …..Cookie Pillay</p> <p> </p>