Chewing Checkport staff members

Board last night at Gate A06, 20h30 for the flight on SAA to Munich from Johannesburg (SA264). Being a South African, it was embarrassing to experience such non-professional service by the Checkport check-in staff members. In fact, they were not sure what to do. Business class passengers had to ask where to queue; after quite some time the indications arrived whilst the staff members were yelling instructions to the passengers. At the second stop, a staff member was cutting a mango and I asked her whether she do not think it is inappropriate to eat on duty. The reply, yes, but she has a headache. It was a very disturbing and disgusting experience. Being in the financial trouble as experienced by SAA I would imagine tip-top service to make sure people continue booking on the airlines.