mV
mariet V

1 reviews | Active since Mar 2009

06 Mar 2017, 14:55

Changing my flight booking is more expensive than a new ticket?!

<p>I booked flights through flysaa.com & after some events which could not be foreseen I now have to change my flight departure date. My flight is a return flight. I spent R1300 odd on this flight.</p> <p>Upon phoning their call centre, as this is the only airline through which it would seem doing all this online is impossible, and spending 20 minutes on hold & 10 minutes in call, I am told it would cost R1200 odd for a mere date switch of my departure date.</p> <p>So, I went online and if I purchase a brand new ticket right now, on the same flight & airline, that ticket would cost R1500 (keep in mind, I already paid for this flight, but all they can "save" me is a mere R150).</p> <p> </p> <p>I feel this is ridiculous. I'll just keep flying with other airlines. I am able to change bookings & manage my bookings through both Mango & Kulula in 5 minutes flat. A change costs +- R300 through those airlines. </p> <p> </p> <p>Cheers Flysaa, I reckon this will be the last time our paths cross.</p> <p> </p> <p> </p>

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