Can't book ticket for Easter weekend via website

I tried to book a ticket on flysaa from Cape Town to Bloemfontein on the website. The drop down arrows weren't giving options for departure and destination city so I could not make my booking. This morning I tried again and it would not let me proceed to payment. I phoned the call centre and the lady said that a call has been logged to fix it but did not know when it would be fixed and suggested I wait a few days to book my ticket. She assisted with my booking but kept me on hold 3 times during the call, which lasted 24 minutes. She could not answer my questions and had to ask someone else for answers. <br> <br> My booking is for Monday after Easter weekend, I can't wait for SAA to eventually fix their website since flights to Bloemfontein are already limited and the Express planes are tiny so they fill up quickly. How does SAA let its booking system go down a month before Easter and then have inefficient staff at their call centre and still expect a booking fee for bookings made through the call centre?<br> <br> If SAA/Mango weren't the only airline operating this route, British Airways/Kulula would have been my first choice.