1 reviews | Active since Mar 2016
BUMPED OFF DUE TO **** SERVICE
SAA yet again fails on service!<br> After my colleague was put on standby for a flight at 7.30m this morning to make a meeting with the Department of Water Affairs, we eventually fought to get her on the plane to make the meeting.<br> Once we got to the gate to board the flight, I was told that I was now bumped off and had to fly at 8.50am, missing the meeting. Hence, no point to me flying!<br> SAA refused to refund the ticket and also failed cater to the business travellers who had been bumped off and heavily inconvenienced due to missed meetings etc.<br> Me and my colleague are loyalty members and fly weekly! I shouldn't be surprised that SAA generally doesn't give a **** how it decides to treat their supposedly loyal flyers.<br> I am not surprised by this **** service as SAA never fails to disappoint on the ability to be ****!!
