Booking reference canceled before due date...

My booking reservation 4U9D8Y was canceled before the due date of 23rd Oct 2015. I bought an online ticket on the 20th Oct, with the option to pay later - 72 hours whereby my booking confirmation specifically states: Your reservation will be held until 23/Oct/2015 15:00 hours.<br> I went online to pay for the reservation yesterday to find out that i couldn't for some reason. Went to the nearest SAA office for assistance whereby they told me the ticket had been canceled. After calling the call center and being promised by the agent that the team leader will call me with a resolution of my problem before the above mentioned expiry date.<br> <br> GUESS WHAT, I AM STILL WAITING FOR THAT CALL.<br> <br> As a Gold Voyager member on SAA, i would expect a little bit more respect than this, no?