BOOKING GONE WRONG

I booked plane tickets from different places to JHB for our Camp Meeting (Church Conference)online to pay later. I have been trying to pay for these booking since morning to now 21:00. I have been on the phone from my office since 09:00 and had to spend over R 100.00 airtime at home trying to get the booking paid. On some occasions someone from the call center would make the "Pay for Reservation" to appear, on most occasions I have been made to hold for more than 17 minutes only to be told that I need to come to the airport for the payment and on one occasion my booking expired and I have had to book at a higher fee whilst sorting out the issue on the phone. On one occasion I paid but did not receive an eticket and was told to start again upon calling. I am very unhappy and to think that on all these I wanted to support the national airline. I am met with deep regret and resentment and I would not want to go through what I went through today. I wonder how many people have decided not to travel on the national carrier because of such experiences. I wish there was no rating option to continue.