YB
Yolanda B

1 reviews | Active since Mar 2011

13 Oct 2015, 14:40

Booking Cancelled

Voyager had a Journey Blitz special through which we booked three tickets - JHB to Cape Town. On Saturday 10 October the call centre advised me that the payment could not be processed but I have until Monday 5 pm to process the payment.<br> <br> I tried from 8:30 am on Monday the 12th of October to process the payment for the reservation but consistently have been told that head office needs to process the payment. After six calls later Voyager was unable to process the payment or give me feedback in this regard and now the booking has been cancelled!!!<br> <br> Have tried again since Tuesday 8:30am today (Tuesday) to resolve this matter with now joy!<br> <br> Shocking marketing effort on SAA's part

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