Bad Service

<p>My daughter had to fly to Namibia (Windhoek) for work on flight SA76 on Monday 27 March 2017. As she had a broken ankle, she requested assistance, that part was great. However, when checking in, she asked for a window seat but the desk clerk could not be bothered to listen to her request or even answer her. He allocated her an aisle seat. She decided that she won't make a scene there but explain her problem to at the gate and request them to assist her. The people at the gate would not assist her so now a person with a broken ankle, first on the plane, is now expected to stand everytime someone comes to take a seat, stand if they need to go to the toilet, stand to let them off the plane, etc etc. Really SAA, can't your staff think at all - surely it doesn't take brains to realise that a person with a broken ankle should be sitting where she isn't expected to stand and let people threw. If they cannot think that far, perhaps you should improve your training!!!!</p> <p>SAA as usual you exceed all levels of disgusting customer service!</p>