BO
Beverley O'Donovan

1 reviews | Active since Sept 2012

15 Jul 2016, 08:28

Bad experience with SAA Voyager

<p>I am really very unhappy with SAA Voyager. I traveled to Swaziland from Cape Town at the end of April and returned on 1st May My Voyager miles were allocated to the Johannesburg to Swaziland and back legs but not Cape Town to Johannesburg or Johannesburg back to cape Town. I have called SAA Voyager 9 times, I have sent copies of boarding passes and itinerary 3 times on email, I have been to the ticket office in Cape Town airport and the ticket office in Johannesburg airport, and still my miles have not been allocated. Every time I am told that they will let me know what is happening but still no response or miles. How can this be resolved? It is really frustrating.</p>

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