APPAULED AT LACK OF FEEDBACK FROM BAGGAGE DEPARTME

M REALLY UPSET WITH THE LACK OF ASSISTANCE FROM SAA BAGGAGE CLAIMS DEPARTMENT HENCE MY EMAIL IS TYPED IN CAPS. ON 5 JUNE I FLEW FROM DURBAN TO JOBURG AND ON THAT FLIGHT MY BAG WAS DAMAGED. I WAS IN A HURRY TO GET TO PRETORIA SO I COULDN'T TURN BACK AND GO TO THE AIRPORT TO REPORT THE DAMAGES BUT WAS TRYING TO GET HOLD OF VOYAGER TO REPORT IT BUT WAS NOT SUCCESSFUL. ON 7 JUNE WHEN I WAS BOARDING TO GO BACK TO DURBAN NOTIFIED THE LADY AT THE CHECK INS COUNTER AND SHE TOLD ME I NEED TO REPORT THIS AT DURBAN WHEN I LAND.TO BE HONEST I THINK THAT LADY JUST WANTED TO GET RID OF ME. WHEN I ARRIVED AT DURBAN I WENT STRAIGHT TO THE BAGGAGE COUNTER TO REPORT MY INCIDENT AND LO AND BEHOLD THIS LADY CANNOT HELP ME AS WELL. SHE NOW TELLS ME THAT I SHOULD HAVE REPORTED THIS IN JOHANNESBURG. SO NOW I'M A PING PONG BALL PLAYING A GAME OF PASS THE BUCK. HE NEXT DAY I TYPED AN EMAIL TO THE CUSTOMER CARE DEPARTMENT AND TO BAGGAGE CLAIMS AND ALL I GOT WAS AN AUTOMATED RESPONSE STATING WHO IS GOING TO HELP ME. ITS NOW THE 19TH AND IM CONTINUOUSLY SENDING EMAILS TO THE ADDRESSES PROVIDED AND TO MIMI LOKHWE WHO IS NEVER AVAILABLE WHEN I CALL NOR EVEN RESPONDED TO MY EMAIL.IM APPAULED AT THE SERVICE !!!!