Any company who thinks it is okay for a customer to hold on the phone for 30 minutes should pay back their customers phone bill

<p>I have been holding on the line for SAA to pick up for 30 minutes while I try and get a status update on the wether the storms will effect my flight tommorow. First of all 30 minutes is an insane amount of time for anyone to wait and I still never got hold of them. Shocking!</p>