Absolutely no response

<p>I left a message on the SAA website portal in March and promptly received an automated reply that the inquiry had been assigned to Philile Gama. Since then, nothing has happenend. I tried contacting Philile, I have tried phoning and I even left another message on the portal. </p> <p>I guess the easiest way of dealing with queries is just to ignore them and pretend that they don't exist. I however do not understand how a company that is supposedly getting all sorts of awards every year can get away with this kind of non-existant customer service and there is nothing one can do about it.</p>