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I would like let everyone know about SAA bad service. We booked our Hooneymoon tickets for 18 Dec and than my husband had to go for an emergency back operation so we couldn't travel we advised SAA this and asked if they could postpone our trip but they couldn't so they said they would refund us. It's now the 6 March we haven't got our refund or even a response back from them after sending numerous follow up emails. The last response was they need all the travel documents which we sent and our details they gave a reference number but nothing else from that day which was on the 25 Dec.