MS
Mareli S
1 reviews | Active since May 2021
20 May 2021, 10:02
Requesting information about a dog that is placed for adoption without getting any assistance. After several messages that the dog could be my missing dog.
I had a very bad experience with this business. My Yorkie girl was ****** in the Fee State (Bethlehem) on 7 October 2021. I saw a female yorkie on their facebook page and tried to make contact with them. I completed the adoption form, and no feedback was given. I requested details about the dog and I was told I will only get info during the interview. All my messages was ignored. This specific dog matched my missing dog. I requested and begged several times if I can go view this dog just to put my mind to rest. All messages and phone calls was ignored. Is this really about helping the yorkies? I do not trust the integrity of the page.
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SA Yorkie Rescue's replyOfficial
02 Aug 2023, 22:28Dear Mareli Barnard S,
We're truly sorry to hear about your distressing experience and the loss of your Yorkie girl. Our deepest sympathies go out to you. We understand how important it is to find your missing pet, and we regret that your interactions with us did not meet your expectations. We apologize for any misunderstandings or lack of communication on our part.
Please know that our primary goal is to help Yorkies find loving homes, and we do take these matters seriously. We deeply regret any frustration you've experienced and will make every effort to improve our processes moving forward.
If there's any way we can assist you now or in the future, please don't hesitate to reach out. Your feedback helps us grow and serve better.
Sincerely,
Angelique
Yorkie Rescue Team
Angelique
Yorkie Rescue Team
SA Yorkie Rescue's reply02 Aug 2023, 22:28
Official
Dear Mareli Barnard S,
We're truly sorry to hear about your distressing experience and the loss of your Yorkie girl. Our deepest sympathies go out to you. We understand how important it is to find your missing pet, and we regret that your interactions with us did not meet your expectations. We apologize for any misunderstandings or lack of communication on our part.
Please know that our primary goal is to help Yorkies find loving homes, and we do take these matters seriously. We deeply regret any frustration you've experienced and will make every effort to improve our processes moving forward.
If there's any way we can assist you now or in the future, please don't hesitate to reach out. Your feedback helps us grow and serve better.
Sincerely,
Angelique
Yorkie Rescue Team
Angelique
Yorkie Rescue Team