SA Webhosts ready to take your payment but specialise in extremely poor support

<p>We were with SA Webhosts for a few years hosting 5 domains with them. We purchased a MP3 download cart which would not work and their support team blamed it on the program not being written correctly. We also had various problems with our emails which they claimed was due to weak passwords and outlook settings. We received a rather serious email threat from a hacking organisation which we forwarded to them no less than six times requesting advice but we did not receive any reply. Not to say their invoice email arrived on time to which I rep**** asking why they didn't reply. Their reason, they didn't receive our mail but hackers do not warn they hack then ask for randsom. The amount of spam mails we received escalated and when we requested assistance we were told to live with them and delete them. When we sent one email to more than 3 recipients our own server returned the mail as spam. Their reason for this was the clients spam filter was extremely tight and not our server. Having had enough I moved 1 domain to domains.co.za and what exceptional service THE mp3 cart worked and no more spam emails. We then moved all our domains over one of them being a .com which proved to ba a challenge as again SA Webbhosts were not helpful at all with comments that they don't baby sit outgoing clients. With the new hosting all the problems previously experienced are gone. The best is we are paying less than half the fee we paid to SA Webhosts and can host 20 domains. To conclude if SA Webhosts treated us better we would still be with them and **********, so thank you for your POOR TO NO support service, you did us a huge favour as we are now with a cheaper hosting company that provides support service of high quality always assisting even over weekends.</p>