Zero Stars

If I could give them a zero I would. Terrible service. Lodged a claim, went to a repairer (who is not close to me by the way) for a quote. Sent all necessary documents within 24hrs of making a claim. Did not receive any response from savm after a week. I called in only to be told my pictures are not clear enough for them (no problem) I took more pictures and sent them to them on that very same day. Again I receive no feedback from them I call in after another week this time to be told they can’t zoom into the picture of the damage and I need to send them a picture again. Which I did. Again no feedback. It’s been over month since lodging the claim. I have called them on 3 separate occasions and sent an email and I’ve received no help. Would not recommend them to anyone.