PT
Phuti T

1 reviews | Active since Sept 2017

14 Nov 2025, 16:23

They are full of delaying tactics

You submit a claim, instead of it being authorized in 72 hours as they say. On the day you hear stories like the pics aren’t clear so they can make excuse to not paying. After 1 submit other clear pics they have to wait longer again. Their claim process needs one to write on hellopeter in order for the claim to be authorized. I can see that my claim is handled by Senzile Kubheka who is making delaying tactics. Savm is just not the best , I made a mistake by joining them

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Replies (1)
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply28 Nov 2025, 10:50
Official
Hello Phuti

We value your feedback and apologize for the issues you faced.  

Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further. 

Warm regards,
SAVM Team