Rr
Ratanang ratanang.rabaji

1 reviews | Active since Jun 2025

07 Oct 2025, 15:14

The claim was for a dent on the left side of the fender, drove to the panelbeater in order fro them to take the pictures and they were sent to the insurer

The claim was for a dent on the left side of the fender, drove to the panelbeater in order fro them to take the pictures and they were sent to the insurer. However they kept on asking for the same pictures to be sent. Which was an inconvinience to me because i had to drive back to the panelbeater to take more pictures, i even took pictures myself to send them. The response was not very prompt, i believe my claim was finalised because i returned the premium and cancelled the debit order. This was done merely to retain a client who was fed up that's it.

0
Replies (1)
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply08 Oct 2025, 08:56
Official
Hello Ratanang

We value your feedback and apologize for the issues you faced. 

Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further.

Warm regards,
SAVM Team