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Deirdre L
1 reviews | Active since Feb 2016
22 Jul 2025, 15:54
SAVM an unreliable scratch and dent policy
when I bought my new car, the F&I manager added a SAVM policy to my finance, even though I asked her not to add any extras. a week after I took delivery, i was asked to come sign the documents and after protesting, her response was its a once off cost and only R100 extra on my installment. Annoyed I left it. I am so sorry I did, I cannot claim o this policy at all, they 4ever have an excuse on why they cannot process a claim. I had a scratch that was well under 15 cm, but still it was declined. I had a scratched tire that was decline. SAVM is a bunch of crocks, PLEASE DO NOT SUPPORT THEM EVER. NOT WORTH HAVING THIS POLICY
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Replies (2)
SA Vehicle Maintenance (SAVM)'s replyOfficial
22 Jul 2025, 15:57Hello Deirdre
We value your feedback and apologize for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
SAVM Team
SA Vehicle Maintenance (SAVM)'s reply22 Jul 2025, 15:57
Official
Hello Deirdre
We value your feedback and apologize for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
SAVM Team
DL
Deirdre L's updateReviewer Update
22 Jul 2025, 16:01you know SAVM copies and pastes answers on all Hello Peter complaints. NOTHING will come from this. really no point they are just not a good company.
DL
Deirdre L's update22 Jul 2025, 16:01
Reviewer Update
you know SAVM copies and pastes answers on all Hello Peter complaints. NOTHING will come from this. really no point they are just not a good company.