1 reviews | Active since Dec 2020
Never buy RENEW TECH PLAN from SA Vehicle Maintenance, It’s a ****
Please be warned South Africa of SA Vehicle Maintenance company (SAVM). This company is a ****. Never buy their vehicle maintenance products. They will sell you dream and when it is time to claim, they will give you run around an and deny ever making those promises.
Story short A consultant named Keelan Devereux contacted me to see me maintenance services package. I have been avoiding buying these products due to limitations that comes with it and this consultant told me on the phone and calls are recorded that their service works deferent. He said if you do not claim in that quarter your benefit are curried over to the next quarter and double up. Over 12 months you will have the total of all your benefits available to you.
I bought the product for 3 cars. I was avoiding claiming small things and I thought I will claim all at once, now I want to claim and I am being told my claim is over a quarter benefit allowance. I have been in back and forth with these guys since last year asking them to give me my recording when this consultant was selling me the product. They busy sending wrong recording, I don’t know if they deleted the recording I am referring to.
There is a recording on the 5th of December 2023 before 12:46 and there is a recording on the 29th of January 2024 between 14:00 and 3:30pm that they don’t want to share.
Told them to not debit my account until this issue is resolved, guess what they went and debit my account and they don’t want to refund.
South Africa you are warned, don’t be a victim like me. Do not buy this product.
I will Ofcoz escalate this issue to OMBUDSMAN, I will not go down without a fight.
We value your feedback and apologize for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
SAVM Team
We value your feedback and apologize for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
SAVM Team
