Don't Waste Your Time (Or Money)

SA Vehicle Maintenance was sold to me by Nissan Parow when I bought my QashQaii. Their sales team has been excellent in staying in touch about renewing my contract, however, I communicated that I would only renew once I'd submitted my first claim to test the service. Well - WHAT A WASTE OF TIME! I was transferred 2 weeks ago to the customer service agent who said they would send me forms, they never did. The automatic mail had a web address for claims, I went there and required a one time pin. Never got that. I rang them today, we got cut off - they never called back. I rang AGAIN, speaking to TINYKO who said, "yes I see your policy is ending soon but I'll still process it for you." LIKE SHE WAS DOING ME A FAVOUR!!! So I called her up on that and said she was legally required to process my claim to which she gave me a load of attitude. I told her she was in the wrong job if she wants to start arguing with customers to which she rep**** she wasn't arguing - I'm like YOU'RE LITERALLY ARGUING RIGHT NOW!! Anyway, she said she would send me forms from her personal e-mail address #RedFlag so who knows where this will go. But basically, don't waste your time with this company. They think money grows on trees and that they're God's gift to car maintenance. AVOID.