VM
Vinessa M

1 reviews | Active since Sept 2025

19 Sept 2025, 08:44

CLAIM PROCESS

THE CLAIM PROCESS TAKES TO LONG. BEFORE WE WOULD GET AN ANSWER WITHIN ONE DAY. NOW I HAVE TO KEEP ASKING FOR AN UPDATE. THEN THIS IS NOT CLEAR AND THAT IS NOT CLEAR THEN GETS REJECTED AND I HAVE TO FIGHT AS THEY DONT KNOW WHAT THEY ARE DOING THEN EVENTUALLY AFTER 3 WEEKS GETS APPROVED. I AM CONCIDERING CANCELING ALL MY POLICIES I HAVE 4 VEHICLES

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Replies (1)
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply19 Sept 2025, 09:35
Official
Hello Vinessa

We value your feedback and apologize for the issues you faced. 

Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further.

Warm regards,
SAVM Team