FW
Fozia W

1 reviews | Active since Aug 2018

24 Jun 2025, 17:19

Bad Communication & Service

I am waiting from beginning ofApril for my claim... I was told to send pictures as it was not good enough.. Then I was told to send checklist. At no given time was i told my cover was due to expire end of april. I have been calling & emailing.. No reaponses.. Called now 24 June the lady said they closed, took my details & cut me off.. Very disappointed with the service received... Even emailed the supervisor supervisor to contact me.. No response.. Very disappointed...

Sent from my Huawei Phone - Fozia 🌸

0
Replies (5)
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply25 Jun 2025, 08:59
Official
Hello Fozia,

We value your feedback and apologize for the issues you faced. 

Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further.

Warm regards,

SAVM Team

FW
Fozia W's update30 Jun 2025, 10:17
Reviewer Update
No contact made as yet...
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply30 Jun 2025, 12:42
Official
Hello Fozia,

We value your feedback and apologise for the issues you faced. 

Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further.

Warm regards,
SAVM Team 
FW
Fozia W's update02 Jul 2025, 08:51
Reviewer Update
Still not response.. Pls call me urgently to resolve ***
SA Vehicle Maintenance (SAVM)
SA Vehicle Maintenance (SAVM)'s reply02 Jul 2025, 10:13
Official
Good day Fozia

As per our telephonic conversation, we are on the process of resolving your query.

Warm regards
SAVM