Rasist SA timber Welkom don't buy from themone

We asked for soft board and they gave me super wood which I told the salesman it's the incorrect board he insisted that it's right I left with the board, when we needed to use the board a day later we found that the board is incorrect, I phoned and asked if we can return it they said yes we must come when we get there they came with all the stories and didn't want to exchange because there's marks on the board. I clearly stated that we want soft bord, they rasist and rude intermediating with the way they treat customers.