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Theresa V

1 reviews | Active since Jul 2016

25 Jan 2022, 04:21

MONDEO / REWARDS *****ULANT

So I am still waiting after months that I complained about simcards and data that was delivered from Mondeo SA rewards. They lieft a case number on Hello Peter last time till now no help nothing except the lady workings for SA Rewards. She phoned me yesterday 25/01/2022 just before 14h00. Claiming she is phoning for Vodacom and wanted to upgrade 2x of the 5x *****ulant sim cards, when I explain my situation and what is going on. HER REPLY WAS "YOU ARE NOT LISTENING I JUST WANT TO UPGRADE . THIS IS THE SAME WOMAN I WHO I SPOKE TO ALL THE PREVIOUS TIMES. VODACOM DOES NOT PHONE FROM 031 NUMBER THEY ARE SUB CONTRACTORS FOR VODACOM. DO NOT DEAL WITH THESE PEOPLE THEY WILL DUMB YOU IN HUGE DEBT. IT IS ALL ABOUT NUMBERS AND MONEY. VODACOM YOU NEED TO FIX THIS THEY ARE WORKING FOR YOU. I HAVE A SA REWARDS CASE NUMBER. I AM GOING ON WITH MY LAWSUIT. **********. STILL WAITING FOR THE VOICE RECORDINGS AND I HAVE EMAILED THEM WITH ALL THE EVIDENCE.

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Replies (2)
TV
Theresa V's update25 Jan 2022, 04:47
Reviewer Update
*** Fwd: CaseNumber RCO167332
TV
Theresa V's update25 Jan 2022, 04:48
Reviewer Update
Good day,Still not received the recordings or any reply.Please speed it up, my attorneys are waiting for the recordings. RegardsMRS YT VILJOEN
---------- Forwarded message ---------
From: Theresa Viljoen <***>
Date: Fri, 14 Jan 2022, 12:01
Subject: CaseNumber RCO167332
To: <***>

GOOD DAY,I NEED THIS CASE TO BE RESOLVED AND I WANT THE VOICE RECORDINGS AS PER ATTACHMENT.THIS IS ********** AS PER MY COMPLAINT ON HELLO PETER. I HAVE THE EVIDENCE AND THIS WAS ACTIVATED BY MONDEO AFTER I SAID I DONT WANT EXTRA SIMCARDS. NEVER RECEIVED THE DATA BUT HAD TO PAY 2 YEARS FOR THIS.MRS YT VILJOEN