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Nolundi N
1 reviews | Active since Apr 2014
24 Mar 2015, 16:43
Worst service in the history of mankind
I have never been to the post office and found all the employees working. There are always long lines and customers complaining but nothing ever changes. The employees are rude and could not careless about our complaints. I may live in a township but that doesn't mean we deserve such horrific service. I am truly disgusted.
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Replies (1)
SA Post Office's replyOfficial
24 Mar 2015, 18:03Hello Nolz.nkosi,
Thank you for bringing the matter to our attention.
Firstly we would like to extend our apology for an uncouth treatment experienced from one of our employees.The behaviour of the person involved does in no way reflect the standard to which we hold our employees.
While this was extremely unfortunate experience for you, this is not normal practise for the post office We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regrets
Regards,
Customer Service
Thank you for bringing the matter to our attention.
Firstly we would like to extend our apology for an uncouth treatment experienced from one of our employees.The behaviour of the person involved does in no way reflect the standard to which we hold our employees.
While this was extremely unfortunate experience for you, this is not normal practise for the post office We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regrets
Regards,
Customer Service
SA Post Office's reply24 Mar 2015, 18:03
Official
Hello Nolz.nkosi,
Thank you for bringing the matter to our attention.
Firstly we would like to extend our apology for an uncouth treatment experienced from one of our employees.The behaviour of the person involved does in no way reflect the standard to which we hold our employees.
While this was extremely unfortunate experience for you, this is not normal practise for the post office We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regrets
Regards,
Customer Service
Thank you for bringing the matter to our attention.
Firstly we would like to extend our apology for an uncouth treatment experienced from one of our employees.The behaviour of the person involved does in no way reflect the standard to which we hold our employees.
While this was extremely unfortunate experience for you, this is not normal practise for the post office We have escalated the matter to Consumer Services for corrective measures and an agent attending to the matter will contact you with possible feedback.
Once again, please accept our regrets
Regards,
Customer Service