Worst experience Lynnridge Postal Office

Waiting in line for 20min with 2 people in front of me. Then another 25min for the lady to find my parcels. After not being able do find any parcel, she then only asks for my ID with the rudest attitude ever. I tell her I will be going to sit down as my foot is in a cast, and she was so arrogant. How I wish I could bypass the SA postal service but with wish parcels it's not possible